Privacy Policy

• Operate and improve the Promptlancers platform
• Facilitate communication between clients and freelancers
• Process payments and transactions
• Provide customer support
• Detect, prevent, and address fraud or misuse
• Send updates, notifications, or promotional content
• We do not sell or rent your personal data to third parties.

All payments on Promptlancers are processed securely through Razorpay, our authorized payment gateway partner.

• Razorpay collects and processes your payment information (such as your name, contact details, and payment method).
• Promptlancers does not store or have access to your complete payment or card details.
• All payment transactions are encrypted and processed in accordance with Razorpay’s Privacy Policy and PCI-DSS compliance standards.

You can review Razorpay’s Privacy Policy here: https://razorpay.com/privacy/

Promptlancers uses cookies and analytics tools to improve user experience.

Cookies help us:

• Keep you logged in securely
• Understand how visitors use our site
• Improve design, performance, and functionality

You can manage or delete cookies in your browser settings. If we use analytics tools (e.g., Google Analytics), they may collect anonymous usage data in accordance with their own privacy policies.

• With Razorpay to process secure transactions
• With service providers (hosting, analytics, support) who help run the platform
• When required by law or legal process
• To protect the rights, property, or safety of Promptlancers, our users, or the public
• We do not share or sell user data to advertisers or unrelated third parties.

We take reasonable measures to protect your information, including:

• SSL encryption (HTTPS)
• Secure password storage
• Partnering with PCI-DSS–compliant payment gateways like Razorpay

While we strive for top-level security, no online service is completely risk-free, so we cannot guarantee absolute protection against unauthorized access or data loss.

• Access or update your profile information
• Delete your account at any time
• Opt out of marketing emails by clicking “Unsubscribe”
• Request a copy or deletion of your personal data by contacting us
• If you are located in the EU, UK, or other regions with data protection laws, you may have additional rights under GDPR or similar regulations.

Promptlancers may contain links to third-party websites (such as freelancer portfolios or resources). We are not responsible for the privacy practices or content of those external sites.

Please review their policies separately.

We retain user data as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes

If you close your account, we may retain limited data as required for legal, regulatory, or accounting purposes.

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date. Continued use of Promptlancers after updates constitutes your acceptance of the revised policy.